Items are shipped same or next day with most orders unless discussed otherwise. Items are shipped via USPS and typically arrive within 2-5 business days in the U.S. shipping may take longer in other areas or during times of high volume.
If an item arrives damaged, we require a photo of the damaged earrings and a photo of the package. Photos of both the items and package are necessary for your claim to be filed. Once this step is complete a new item will be sent out as soon as possible to you.